Is SaaS Still Used?

Software as a Service (SaaS) was a revolutionary concept when it was first introduced in the late 1990s. It allowed businesses to access software from the cloud, making it easier to use, more cost-effective, and more secure than traditional on-premise software. But is SaaS still used today?

The answer is a resounding yes. In fact, most businesses now rely on SaaS in some form, whether it’s for customer relationship management (CRM), enterprise resource planning (ERP), or a variety of other business functions. And the demand for SaaS is growing. According to a 2020 report from Gartner, the global SaaS market is estimated to grow from $106 billion in 2019 to $157 billion by 2022.

Why Use SaaS?

SaaS offers a number of advantages over on-premise software. First, it’s easier to set up and use. You don’t need to install software on each computer or device, or purchase and maintain hardware. All you need to do is sign up for an account and start using the service.

Second, it’s more cost-effective. SaaS providers typically charge a monthly or annual subscription fee, so you only pay for what you need. With traditional on-premise software, you have to purchase the software upfront and pay for any upgrades or new features.

Finally, SaaS is more secure. SaaS providers take security seriously, and are constantly updating their systems and software to protect customer data. On-premise software, on the other hand, is vulnerable to malicious attacks and hacking.

Types of SaaS

SaaS is used for a variety of business functions, from CRM and ERP to accounting and marketing. Here are some of the most popular types of SaaS:

  • CRM: Customer Relationship Management software helps businesses manage customer records and interactions.
  • ERP: Enterprise Resource Planning software helps businesses manage their finances and operations.
  • Accounting: Accounting SaaS helps businesses manage their finances, including invoices, taxes, and payroll.
  • Marketing: Marketing SaaS helps businesses track and analyze marketing data, conduct email campaigns, and more.
  • Project Management: Project Management SaaS helps businesses manage projects, assign tasks, and track progress.
  • Collaboration: Collaboration SaaS helps teams share files, communicate, and work together in real-time.

The Future of SaaS

As more businesses adopt cloud-based services, SaaS is set to become even more popular in the future. According to the Gartner report mentioned earlier, the global SaaS market is expected to reach $157 billion by 2022. This growth is being driven by a number of factors, including the increasing demand for digital services and the need for businesses to be more agile and efficient.

SaaS is not just for big businesses anymore. Small businesses are increasingly turning to SaaS to reduce costs and increase efficiency. And with a wide range of SaaS solutions available, there’s something for every business, regardless of size or industry.


SaaS is here to stay. It’s become an essential tool for businesses of all sizes, offering cost savings, improved security, and easier access to software and services. As the demand for digital services continues to grow, SaaS will become even more popular in the years to come.